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RegenCap
RegenCap 2.0
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Frequently Asked Questions
How does Regencap 2.0 work?
Regencap 2.0 uses advanced red light therapy technology to deliver gentle, targeted wavelengths to your scalp. The light is designed to support scalp health, circulation, and overall hair wellness as part of a consistent routine. This is FDA-Approved technology that many doctors have found to clinically revert hair loss.
What type of hair loss is this suitable for?
The device is cleared for androgenetic (genetic) hair loss, also known as male or female pattern hair loss. It is not intended for:
• Postpartum , stress-related, autoimmune, or chemotherapy-induced hair loss
• Scarring alopecia
• Use on the face or body
How often should I use it?
For best results, it’s recommended to use Regencap 2.0 5 minutes daily, following the suggested session duration in the user guide. Sessions are quick and easy to fit into your daily routine, you can go about your daily tasks with the cap on.
Is it safe to use?
Yes. Regencap 2.0 is made with high-quality, safe materials and uses low-level red light technology. It’s non-invasive and designed for everyday use.
Will the cap fit?
Our latest itteration of the RegenCap was found to fit on all head shapes - but its exact dimensions are 22.5 inches in circumference
What happens if I stop using it?
Consistent use is essential - if treatment stops, hair will gradually return to baseline.
Does it work for all skin tones?
Yes, the cap works for all skin tones and is FDA-certified for Fitzpatrick Skin Types I-IV (fair to darker complexions)
What does it feel like?
The treatment is painless and feels like wearing a cap. You may notice a mild warming sensation on the scalp during use, which is normal.
Will I experience shedding?
Some users may notice mild shedding during the first week of use, which is a normal part of the hair renewal process. This happens as weaker hairs make way for new, healthier growth. It’s not a cause for concern and typically resolves as you continue consistent use of RegenCap 2.0.
Where does it ship to? How long will it take?
We provide shipping to the EU, U.S., U.K., Canada, New Zealand and Australia, and shipping times may vary from 3 days to 2 weeks on average.
Is there a warranty?
Yes. RegenCap 2.0 includes a 1-year warranty that covers any manufacturing defects under normal use. If you experience an issue or have concerns about your device, simply reach out to us through our Contact Us page and our support team will guide you through the next steps. We’re here to make sure you have a smooth and worry-free experience.